Terms & Conditions
Last updated: 6 November 2026
Revision: IN-TERMS-2026-11-06
Contents
- About this agreement
- Who may use Lawfly
- Your account
- The service, the beta and availability
- AI features: assistance, not legal advice
- Your data and confidentiality
- Using this website
- Acceptable use
- Intellectual property
- Fees and billing
- Refunds and cancellation
- Refunds and cancellation: when we give a refund
- Suspension and closure
- Disclaimers and limitation of liability
- Changes to these terms
- Governing law and courts
- Complaints and Grievance Officer
- Contact
1. About this agreement
Lawfly is case-management, research and AI-assisted drafting software for advocates in India. In India it is provided by LAWFLY AI TECHNOLOGIES PRIVATE LIMITED (CIN U69100AP2026PTC128650), a private limited company registered in India ("Lawfly", "we", "us").
These Terms & Conditions are one agreement between you and Lawfly. They cover this website (lawfly.in, also served at lawfly.ai/in) and the Lawfly application at app.lawfly.in, on the web and on Android. The "Refunds and cancellation" part of this page is part of the agreement.
By creating an account or using the application you agree to these terms. If you only browse this website, the parts about the website apply. If you do not agree, do not use Lawfly.
How we handle personal information is explained in our Privacy Notice at lawfly.in/privacy. You do not agree to the Privacy Notice; it tells you what we do.
2. Who may use Lawfly
The application is meant for advocates enrolled with a Bar Council in India and for the clerks, juniors and staff who work with them. You must be at least 18 years old and able to enter into a binding contract under Indian law.
If you use Lawfly for a firm or chamber, you confirm that you are authorised to accept these terms on its behalf.
3. Your account
Each advocate keeps one account in their own name. Staff use their own logins under the advocate or firm they work for; accounts must not be shared.
You are responsible for keeping your login details confidential and for activity under your account. Tell us promptly at support@lawfly.in if you believe your account has been used without your permission.
Keep the information in your account, including your contact details, accurate and up to date.
4. The service, the beta and availability
Lawfly helps you manage cases, clients, documents and hearing dates, and offers AI features for drafting, research and review. Lawfly is in beta: the current offer is described on the pricing page, and features described on this website as planned or under exploration are not commitments.
We work to keep Lawfly available and reliable, but we do not promise that it will be uninterrupted or free of errors. We may need to suspend parts of it for maintenance, security or reasons outside our control, and we will try to give notice of planned downtime.
We may improve, change or withdraw features over time. If we withdraw a feature that is a material part of a paid plan, we will tell you in advance.
Some information, such as case status, orders and cause lists from eCourts, comes from third-party sources. We do not control those sources and cannot guarantee that their information is complete, current or accurate.
5. AI features: assistance, not legal advice
Lawfly's AI features assist you; you decide. Drafts, summaries, research answers, extracted facts and suggestions are aids to your own professional work. They are not legal advice and are not a substitute for your judgement. Lawfly does not provide legal advice.
AI output can be incomplete, out of date or wrong, including citations. Research answers show their sources so that you can check them. You are responsible for reviewing all output, verifying citations and facts, and for anything you file, send, sign or rely on.
Your professional obligations to your clients and to the court remain yours, including under the Advocates Act, 1961 and the Bar Council of India Rules.
6. Your data and confidentiality
You keep all rights in the documents, case information and other material you put into Lawfly ("your data"). You give us permission to store, process and transmit your data only as needed to provide, secure and support the service for you.
Case data. For the client and case information in your data (details of clients, parties, witnesses and other people in your cases, your notes and your documents), your firm, or you if you practise on your own, decides what is uploaded, why, and who in the firm can see it. Lawfly processes that information on the firm's behalf, only to provide, secure and support Lawfly, following the instructions given through your use of it.
Account, billing and support data. Lawfly decides how it uses information about you as a Lawfly user, such as your account and sign-in details, billing records and support messages, for the purposes set out in the Privacy Notice.
We treat your data as confidential and protect it with reasonable security measures. Lawfly does not sell customer data. We use service providers (for example, for hosting and AI processing) to run Lawfly; the Privacy Notice lists them and what each receives.
Firm workspaces. Cases, client details and documents created in a firm workspace are held for that firm, and the firm's members can see the firm's cases. If you leave a firm, or close your own account, the firm's cases, their document versions, signed records and other members' work stay with the firm and are not deleted with your account.
Lawfly does not use your data, or the client and case information in it, to train or improve AI models. To produce the output you ask for, AI providers process the text Lawfly sends them; what each provider may keep is set out in the Privacy Notice and on "Security and AI transparency".
You confirm that you are entitled to upload your data, including any personal data of clients and other people it contains, and that doing so complies with applicable law, including the Digital Personal Data Protection Act, 2023.
7. Using this website
- Do not submit client or case details through the website's forms or chat.
- The advocate directory on this website is a demonstration with fictional sample profiles; it does not describe real advocates.
8. Acceptable use
You must not, and must not allow anyone else to:
- use Lawfly for any unlawful purpose, or to upload material you have no right to share;
- try to gain access to another person's account or data, or to parts of Lawfly you are not permitted to use;
- interfere with, overload or disrupt the website or the application, or test their security without our written permission;
- copy, resell or reverse engineer the software, except as the law permits;
- use automated means to extract data from Lawfly or to get around usage limits or credits; or
- upload malware or anything designed to harm the service or other users.
9. Intellectual property
Your data stays yours. These terms do not give Lawfly ownership of the documents and other material you upload.
Lawfly, including the website, the application, their software, design and content (other than your data and the output generated for you), belongs to Lawfly or its licensors. These terms give you a right to use Lawfly as described here; they do not transfer ownership of Lawfly to you.
AI output. You may use, edit, copy and adapt the drafts, summaries and other output Lawfly generates for you, including in your work for clients. Output can quote or draw on material that belongs to others, such as published commentary or documents provided by others; your use of that material remains subject to the rights of its owners.
10. Fees and billing
At present no paid plan or credit pack can be bought in the application. When paid plans are offered, the following applies.
Paid plans are billed monthly, as shown when you buy. Prices are exclusive of GST, which is added and shown before you pay. We issue a GST tax invoice for every payment.
A paid plan renews automatically at the end of each billing period through a recurring-payment authorisation you set up with our payment partner, Razorpay, until you cancel. Each paid plan includes credits for AI features; extra credits can be bought as one-time credit packs.
You can cancel at any time. Cancellation stops future charges and your plan continues until the end of the period already paid for. Upgrades, downgrades, failed renewals, credit packs, refunds and price changes are set out under "Refunds and cancellation" below.
11. Refunds and cancellation
This part applies to paid plans and credit packs bought from Lawfly in the application. Nothing in it limits any right you have under applicable law, including the Consumer Protection Act, 2019, that cannot be excluded by agreement.
Plans and invoices. When paid plans are available, they are billed monthly as shown at checkout. Prices are shown exclusive of GST; GST at the applicable rate (currently 18%) is added and shown before you pay. We issue a GST tax invoice for every payment and a GST credit note for every refund, both available from Credits & billing in your account. Each paid plan includes a credit allocation for each billing period; additional credits can be bought as one-time credit packs.
Automatic renewal. A paid plan renews automatically at the end of each billing period until you cancel it, through a recurring-payment authorisation (a "mandate") you set up with Razorpay using a card, UPI Autopay or eMandate. As Reserve Bank of India rules require, your bank or UPI app sends a pre-debit notice before each recurring charge. Revoking the mandate from your bank or UPI app stops future charges but does not cancel your subscription or refund a payment already made.
Cancelling. You can cancel at any time from Credits & billing → Manage subscription. Cancellation stops all future charges; your plan, its features and remaining credits stay available until the end of the billing period you have paid for, and your account then moves to the free tier. No refund, full or partial, is given for the unused part of a billing period. Before you confirm, the cancellation screen shows the date your paid plan ends; after you confirm, we send an email and an in-app confirmation stating that date.
Upgrading. An upgrade takes effect immediately. You pay now only the prorated difference for the rest of the current billing period, the additional credits for that period are added at once, and the full price of the new plan is charged from your next renewal.
Moving to a lower plan. A downgrade takes effect on your next renewal date; your current plan continues until then. No refund or credit is given for the price difference.
If a renewal payment fails, you have a grace period of 3 days during which your plan stays active and the payment is retried. If it is still unpaid at the end of the grace period, your account moves to the free tier.
Credit packs. A credit pack is a one-time purchase and does not renew. Purchased credits are non-refundable once they have been added to your account, except in the cases listed under "When we give a refund" below and where applicable law gives you a right to a refund.
Price changes. If we change the price of a subscription plan, we will tell affected subscribers in advance, by email or in the application, subject to applicable law and any existing agreement with you. The notice will state the new price, the renewal from which it applies, and how to cancel before you are charged the new price. If continuing at the new price needs a new or changed payment authorisation (mandate), we will ask you for it, and we will not charge the new price until you have given it. If you do not want to continue at the new price, cancel before that renewal.
12. Refunds and cancellation: when we give a refund
Although cancellation does not lead to a refund, we will refund a payment if:
- you were charged more than once for the same billing period or the same purchase;
- you were charged after your cancellation had already taken effect;
- you paid, but the plan or credits were never provided because of a fault on our side; or
- a refund is required by applicable law.
To ask for a refund, write to support@lawfly.in with the order reference shown in Credits & billing and on your invoice (for example, LF-ORD-…) and a short description of the problem. An approved refund is paid back to the original payment method; Razorpay refunds typically take 5–7 working days to reach your account, depending on your bank or card issuer. We issue a GST credit note for every refund.
13. Suspension and closure
You may stop using Lawfly and cancel any paid plan at any time.
We may suspend or close your account if you seriously or repeatedly breach these terms, if the law requires it, or if your use puts the service or other users at risk. Where reasonable, we will tell you first and give you a chance to put things right.
Closing your own account does not delete your firm's cases or other members' work (see "Your data and confidentiality").
14. Disclaimers and limitation of liability
Except as expressly stated in these terms, Lawfly is provided "as is". To the extent the law allows, we do not give other warranties, including that the service or its output will meet your particular needs.
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profits, business, goodwill or data, arising from your use of Lawfly. We are not liable for the outcome of any matter, or for any document you file or send.
For claims arising out of or in connection with these terms, our total liability to you is limited to the greater of (a) the total fees you paid to Lawfly in the 12 months before the event that gave rise to the claim and (b) the price, excluding GST, of one month of Lawfly's lowest-priced paid plan offered in India at that time.
While Lawfly offers no paid plan in India, the monetary cap in this section does not apply.
These limits do not apply to liability for fraud or deliberate wrongdoing, or to any liability that cannot be excluded or limited under applicable law.
15. Changes to these terms
We may update these terms. Each version carries a revision number and a date at the top of this page. For a material change, we will tell users of the application in advance, by email or in the application, subject to applicable law and any existing agreement with you. If you continue to use Lawfly after a change takes effect, the updated terms apply; if you do not accept a change, you can stop using Lawfly and cancel any paid plan before it takes effect.
A change to the price of a subscription plan is notified as set out under "Refunds and cancellation".
If you paid for a plan, the application keeps a record of the version of these terms you accepted at checkout.
16. Governing law and courts
These terms are governed by the laws of India. Disputes are decided by the courts in India that have jurisdiction over them.
Nothing in these terms limits any remedy you have under the Consumer Protection Act, 2019, including the right to approach a consumer commission.
17. Complaints and Grievance Officer
Send complaints, privacy requests and account-closure requests to support@lawfly.in. This is also how you reach our Grievance Officer.
Grievance Officer: Pranay Banka. Contact: support@lawfly.in.
We acknowledge every complaint within 48 hours of receiving it and resolve it within one month of receiving it. We follow any shorter deadline required by applicable law.
18. Contact
LAWFLY AI TECHNOLOGIES PRIVATE LIMITED (CIN U69100AP2026PTC128650). Support, refunds, privacy requests and complaints: support@lawfly.in.